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Service Desk Technician

Digicon is a leading and innovative IT service provider with more than 30 years of experience delivering groundbreaking IT and scientific solutions to federal and

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Service Desk Analyst

Digicon is a leading and innovative IT service provider with more than 30 years of experience delivering groundbreaking IT and scientific solutions to federal and commercial clients alike. We are seeking a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. This is a position on a day/night/weekend (rotating schedule) 24/7/365 team with 4-, 8-, or 12-hour shifts. You will be responsible for receiving and resolving customer calls, chats, emails, and web tickets.

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